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BCSPCA: Speaking for Animals
The British Columbia Society for the Prevention of Cruelty to Animals
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How monthly giving works

For your convenience we have put together some of the most commonly asked questions below about how our monthly giving program works. Our PAW Plan makes Pre-Authorized Withdrawals simple and easy for you, to ensure we can count on your support throughout the year.

Of course, if you have a question not covered here please feel free to call (604) 681-7271 x 1501 (or toll-free at 1-800-665-1868 outside the Lower Mainland) or email your question to donations@spca.bc.ca.

We hope that you'll become a PAW Plan donor today!

Sincerely,

The BC SPCA Donor Relations Team

 

Frequently Asked Questions

Q - When will my credit card or bank account first be charged?

If you joined the PAW Plan online after November 2nd, 2009 your credit card will be charged on the same day of each month, that you originally signed up.

If you joined the PAW Plan offline, either by mail, phone or through one of our branches your monthly credit card charges will occur on the first of each month. Monthly bank withdrawals are made on the 15th of each month.

 

Q - When will I receive my tax receipt for monthly gifts?

All offline monthly donors (and donors who signed up online before November 2nd, 2009) will be mailed a tax receipt by the end of February, for the prior year's total contributions.  

Donors who joined the PAW Plan online as of November 2nd, 2009 will receive individual tax receipts by email for each monthly gift.

 

Q - What information will I receive from the BC SPCA?

All monthly donors receive AnimalSense (the magazine of the BC SPCA) twice a year. We do not send monthly donors our regular direct mail appeals. We do however send you the September appeal, as it includes the BC SPCA calendar.

 

Q - What if I need to stop giving? Can I stop whenever I want?

Of course! You have complete control. Just let us know either by phone, mail or e-mail. Your cancellation would take place the same month, or the following month, depending on when we received your notice.

Phone: 1-800-665-1868

BC SPCA Provincial Office
1245 East 7th Avenue
Vancouver, BC
V5T 1R1

Click here to email us

 

Q - Once I've set up my monthly gift online, how can I make changes to my account i.e. change amount, change my credit card number or bank account information?

It's so easy! All you need to do is drop us a line - phone, mail or e-mail. If we receive your change prior to the month's processing deadline we can make the change effective for that month. If not, it'll take effect the next month.

Phone: 1-800-665-1868

BC SPCA Provincial Office
1245 East 7th Avenue
Vancouver, BC
V5T 1R1

Click here to email us

 

 

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